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Privacy Policy

This Privacy Policy governs your use of the Dear Wellbeing LLP website, operated under the brand name Dearist. In this document, "We," "Us," "Our," and "Company" refer to Dear Wellbeing LLP, while "You," "Your," and "Yourself" refer to the users of the website.

This Privacy Policy is an electronic record in accordance with the Information Technology Act, 2000 and the rules made thereunder, pertaining to electronic documents and records. It does not require any physical, electronic, or digital signature. By using our website or services, you agree to the terms outlined in this Privacy Policy.

This Policy applies to the collection and use of information provided by you on the Website. Your use of the Website is governed by this Policy, as well as our Terms of Use, Shipping and Delivery Policy, and Cancellation and Refund Policy, which are available on our website. By using the Website, you accept and agree to this Policy and the other related policies.

You agree that this Policy constitutes a legally binding agreement between you and Dear Wellbeing LLP. If you do not agree with the terms of this Policy, please do not use the Website.

Dear Wellbeing LLP retains the sole and exclusive right to amend or modify this Policy without prior notice. Any amendments or modifications will be effective immediately and will be binding on you. You are responsible for periodically reviewing this Policy to stay updated on its provisions. Continued use of the Website following any changes will constitute your acceptance of the revised Policy.

  1. Information Collection

To access certain features of our website, we gather personal information both directly from you and automatically through your interaction with our website, including but not limited to:

  • Name
  • Email address
  • Gender
  • Age
  • PIN code
  • Payment information 
  • Medical history
  • Occupation and interests

    Personal Information: When you interact with our website, you may provide us with personal details such as your name, email address, shipping and billing addresses, and other relevant information. This data helps us improve our services and send you updates, promotions, and offers, for which you consent by providing this information.

    IP Information: Our systems may track your IP address and other related data, such as URLs visited and browser information. This helps us understand your usage patterns and enhance your experience on our website.

    This information helps us enhance our services, including personalised recommendations and user experience improvements. Information available in the public domain or disclosed under applicable laws is not considered sensitive. 

  1. Cookies

We use cookies and similar technologies to improve your experience on our website. Cookies assign a unique identifier to your device, helping us understand your preferences and interests. We do not control cookies placed by advertisers. Our web servers may collect information such as your IP address to deliver web pages and analyse site traffic. Cookies are small data files placed on your device to track and analyze your activity on our site. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain website features.

We use the following types of cookies:

  • Necessary Cookies: Essential for basic website functionality and legal compliance.
  • Functional Cookies: Enhance user experience by remembering preferences and settings.
  • Performance Cookies: Analyze website usage to improve performance and user experience.

Third-party cookies placed on our site are beyond our control, and we are not responsible for their use.

  1. Third-Party Service Providers

We may share your information with third parties such as payment processors, logistics providers, and marketing partners to facilitate our services and improve user experience. While we ensure these parties comply with our Privacy Policy, we are not liable for their actions.

  1. Security of Your Information

We implement industry-standard security measures, including Secure Sockets Layer (SSL) encryption, to protect your personal data. However, no method of electronic storage or transmission is completely secure. We strive to protect your data but cannot guarantee absolute security.

  1. Links to Other Sites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

  1. Website Usage & Marketing 

You acknowledge that the website is intended for use only by individuals who have reached the age of majority, both domestically and internationally. You understand that Dear Wellbeing LLP, operating under the brand name Dearist, may contact you via phone, SMS, or WhatsApp regarding your orders, inquiries or marketing purposes. 

You have the right to opt out of receiving such marketing communications at any time by emailing us at admin@thedearist.com and/or community@thedearist.com.